Check with seller Tài chính Kế toán Ngân hàng Kiên Giang: Wellness Holistic Coach Premier Village Phu Quoc Resort mana
- Location: Kiên Giang, VietNam
Tài chính Kế toán Ngân hàng tuyển dụng nhân viên, chuyên viên làm việc tại Kiên Giang cần tuyển gấp Wellness Holistic Coach cho Premier Village Phu Quoc Resort managed by AccorHotels
• Ensure spa facility is ready to receive guest every single time.
• Ensure spa journey is carried out for every guest and standards are observed in all aspects of the journey- reservation, arrival, treatment
time and departure.
• Maintain the highest level of the discretion and privacy during any guest interaction.
• Develop creative ways to inspire and motive team members to provide guest with a unique experience.
• Make time to interact with guess to solicit feedback and build relationships to understand and how team members can increase the guest
satisfaction
• You are the forerunner of guest interaction. Ensure all guests are checked for satisfaction on spa experience.
• You consistently exhibit brand ambassador qualities and practices including physical presentation and actions
• Work with department head to develop initiates to reach standard and drive continuous improvement in the guest experiences
• Perform Brand’s services behaviors in daily operation basic towards the guests
• Drivering to deliver Luxury Experiences to guest, to achieve heart beat target
• Develop and update department SOPs (Standard Operation Procedure). JD (Job Description) and Implement it to enhance the guest
experience.
• Provide our guests with the highest possible standards of recreational and leisure activity service, coupled with vigilance, attention to
safety and comfort, while at all times endeavoring to maximize sales opportunities. Assist the daily operations of the Health Club, direct
and supervise staff in their daily tasks and ensure the facility is run in accordance with the objectives
• Ensure the fitness center is in a safe and clean condition at all times.
• Control inventory of guest supplies
• Follow other tasks assigned by Manager/Assist Manager
• Maintaining in good order all recreational and sports equipment associated with the departments’ activities, and to recommend to the
Spa Manager the purchase of replacements whenever necessary, in accordance with approved product standards and expense budgets.
• Attends morning briefing, paying particular attention to the number of Guest in house, V.I.P.s, and overall occupancy for the day ahead in
order to schedule staff accordingly
Knowledge and Experience
At least 02 years of Spa & Wellness Department
University degree in a related field, Diploma or certificate in Leadership, Spa Administration/ Management or equivalent.
A strong understanding of Wellness, Yoga and Therapist.
Excellent organizational and training skills
Fluent in the English language
Competencies
Strong leadership, interpersonal and negotiation skills
Excellent communication and customer contact skills
Results and service oriented with an eye for details
Ability to multi-task, work well in stressful & high-pressure situations
A team player & builder
A motivator & self-starter
Well-presented and professionally groomed at all times
Việc làm Kiên Giangtuyển dụng Premier Village Phu Quoc Resort managed by AccorHotels tuyển dụng việc làmTài chính Kế toán Ngân hàng
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